Increasing your patient or client engagement and constantly improving your service delivery has never been more important for the medical industry. Capitalising on the benefits of digitally disruptive solutions is crucial to your patients, your staff and your business growth. Medicaller’s platform handles all forms of digital communications to deliver a richer, more interactive experience to patients and clients.
When you need to communicate important health or care-related information, like medication instructions, appointment options, reminders or disease prevention messages, Medicaller can deliver it.
Any format, any message, any device, any volume.
• Medical messaging system which operates in Australia,
New Zealand, US and UK
• An easy to use, automated voice messaging system which
works for mobile and fixed line phones
• Select a reminder message from library, choose date, time,
enter recipient’s number, payment details
• Messages automatically delivered to the number
• Book calls as one off, recurring daily or any frequency
• MedicallerSmart is a new messaging system with embedded
video content, interactive functionality, range of contact &share options
• It can be personalised with self-recorded messages or a library of
• Increases engagement through interactivity with recipient, such
as ‘select appointment time from options below’, ‘confirm you have taken
medication by pressing 1’ , etc
• Deliver multiple health promotion videos
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‘We are using MedicallerSmart to replace our reliance on qualified health professionals checking on elderly clients for non-medical reasons, living home alone. An interactive MedicallerSmart call which the client responds to by pressing a button that they are OK or have taken their medication each day, gives ourselves and their families peace of mind. It is also a much, much more cost effective solution for us.’
‘Automating medication and prescription reminders are an important part of medication adherence, and provide welcome efficiencies for patients and pharmacies. Medicaller and MedicallerSmart are services that I see as able to grow and fill an important niche in home medication care.’
‘We have nurses and carers who do home visits to clients all over Australia, including some remote regions which have hours of travel time. The Medicaller reminder service is great for confirming appointments each morning, so staff don’t not have a wasted visit if client forgets or is out’
‘As a Consultant to major In Home Care service providers, I see a real gap that Medicaller fills with supporting various telehealth services, and general care for the aged’
Medicaller and MedicallerSmart are products of the Informatel Group. Medicaller was launched in 2013 to provide a reliable medical call alert service to those who need reminders to take medications, avoid missing a health professional ’s visit or an important appointment. The service can be booked for any patient or group of patients, clients, staff or others who may benefit from a reminder service. MedicallerSmart was developed in 2016 as a more advanced, interactive, personalised medical support solution for the medical and health industry.
620 St Kilda Rd, Melbourne, Vic, Australia 3004
Ph: +61 3 9510 2322